Pals

Services

Professional Assisted Living Services, L.L.C. was formed to provide consulting services to the Assisted Living Industry. As an organization, we bring over 40 years of experience in the field of long term care, including senior housing, retirement communities and health care.

Assisted Living is a paradigm shift that will continue to change the way senior living alternatives are marketed and the way health care services are delivered. The industry has recently demonstrated significant growth and offers great advantages and opportunities for consumers, providers, and the investment community. However, greater opportunities do not come without facing greater challenges.

PALS, LLC., has the ability to help clients participating in the assisted living industry meet key challenges, for example:

To deliver services to older adults in a way that maintains affordability and therefore, financial viability for the customer as well as the provider.
To balance quality care with services that are cost effective, flexible and personalized.
To operationalize the values of Assisted Living and it’s fundamental objective, to enable older adults “ to age in place”.
To prepare for regulatory pitfalls, marketing unknowns and training requirements.

The scope of the outlined service modules reflects the growing sophistication of our experienced staff, our sensitivity to the prioritized needs of the industry; and our recognition of the necessity to respond to each client’s special needs. We are able to provide the “ Assisted Living Administrator Certification Course” approved by The New Jersey State Department of Health and Senior Services.

Regarding PALS, LLC. overall service capability and philosophy, we endeavor to provide the leadership and support necessary that ensures your current and future success.

SCOPE OF CONSULTING SERVICES

PLANNING AND DEVELOPMENT

1. Regulations and Reimbursement
2. Strategic Planning
3. Program Concepts
4. Site/Location
5. Market Feasibility Research
6. Financial Feasibility
7. Facility Design

MARKETING

1. Demographics
2. The Need for Services
3. Consumer Concerns
4. Market Advantages
5. Configuring the Assisted Living Product
6. Product, Pricing, Promotion

MANAGEMENT/OPERATIONS

1. Licensure Process Approval
2. Occupancy/Census/Case Mix
3. Budget Compliance
4. Customer Satisfaction
5. Meeting Regulatory and Company Standards

RESIDENT CARE/CASE MANAGEMENT

1. Resident Application Process
2. Assessment Process
3. Service Plan Development
4. Monitoring Systems
5. Reassessment Systems
6. Discharge Plans
7. Documentation/Record Keeping

HUMAN RESOURCE MANAGEMENT

1. Staff Recruitment/Selection
2. Orientation Program
3. Position Descriptions
4. Performance Appraisals
5. Compensation Analysis
6. Employment Policies and Procedures
7. Employee Handbook

STAFF TRAINING AND DEVELOPMENT

1. Operationalizing he Assisted Living Philosophy
2. Personal Care Assistants Curriculum for Certification
3. Team Development
4. Effective Communication
5. Conflict Resolution

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